Definitions
Discover Solar (ABN 87637469811) is dedicated to protecting the privacy of its clients and website users and respects your right to privacy.
In compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) (the “Privacy Law”), Discover solar shall handle (collect, use, store, and disclose) personal information under this privacy policy.
In compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) (the “Privacy Law”), Discover solar shall handle (collect, use, store, and disclose) personal information under this privacy policy.
Collecting personal information
Discover Solar may gather personal information from you in a variety of ways, including as when you visit www.discoversolar.com.au, ask for a quote, ask for a callback, fill out a form, and in connection with other website-related services, features, or tools.
For us to communicate, give updates, and handle your product or service purchase, you may be asked to supply basic information such as your name, phone number, address, and email address. Additional information may be gathered at other times, such as when you provide feedback, disclose information details about your personal or professional issues, change your content or email preferences, participate in surveys and/or promotions, disclose information financial or credit card information, or get in touch with our customer service.
Any additional information you give us when engaging with us may also be collected by us.
Cookies may be used on our website to improve user experience. Cookies are stored on your computer’s hard drive by your web browser for record-keeping and occasionally to track information about you. Your web browser can be configured to accept cookies or to notify you when cookies are being sent. Please be aware that if you do so, some elements of our website might not work properly. Users that have advertising cookies may be targeted by different ad networks and shown relevant advertisements. By visiting the Network Advertising Initiative (NAI) opt-out page at www.networkadvertising.org, you can choose not to receive this type of advertising; alternatively, you can choose not to receive ads from Google Remarketing by visiting the Google Ad Preference manager at www.networkadvertising.org.To opt out of the Google Remarketing program, you can also use the Google Analytics Opt-out Browser Add-on tool.
Links to other websites that are not under our control or ownership may occasionally appear on our website. These links are simply provided for your convenience. Links to third-party websites do not indicate sponsorship of, approval of, or support of such websites. Please be aware that Discover Solar is not liable for the privacy policies employed by other websites of this type. We advise our readers to read the privacy policies of every website that may collect personally identifiable information.
For us to communicate, give updates, and handle your product or service purchase, you may be asked to supply basic information such as your name, phone number, address, and email address. Additional information may be gathered at other times, such as when you provide feedback, disclose information details about your personal or professional issues, change your content or email preferences, participate in surveys and/or promotions, disclose information financial or credit card information, or get in touch with our customer service.
Any additional information you give us when engaging with us may also be collected by us.
Cookies may be used on our website to improve user experience. Cookies are stored on your computer’s hard drive by your web browser for record-keeping and occasionally to track information about you. Your web browser can be configured to accept cookies or to notify you when cookies are being sent. Please be aware that if you do so, some elements of our website might not work properly. Users that have advertising cookies may be targeted by different ad networks and shown relevant advertisements. By visiting the Network Advertising Initiative (NAI) opt-out page at www.networkadvertising.org, you can choose not to receive this type of advertising; alternatively, you can choose not to receive ads from Google Remarketing by visiting the Google Ad Preference manager at www.networkadvertising.org.To opt out of the Google Remarketing program, you can also use the Google Analytics Opt-out Browser Add-on tool.
Links to other websites that are not under our control or ownership may occasionally appear on our website. These links are simply provided for your convenience. Links to third-party websites do not indicate sponsorship of, approval of, or support of such websites. Please be aware that Discover Solar is not liable for the privacy policies employed by other websites of this type. We advise our readers to read the privacy policies of every website that may collect personally identifiable information.
Using personal information
Your personal information may be used by Discover Solar for the following purposes:
To complete your order for the products and services.
To let you know about our promotions, deals, or discounts.
To better serve our customers – the information you provide us allows us to attend to their needs and handle their requests more quickly.
To better understand how you and other users utilize the services and resources on our website, we may use information in the aggregate.
Any comments you make may be used by us to enhance our products and services.
To manage an advertisement, contest, survey, or other website activity.
To provide you with information about topics we believe you will find interesting that you have accepted to receive.
To send emails, SMS, newsletters, and emails.
Various methods, including phone, email, SMS, or mail, may be used by Discover Solar to get in touch with you.
To complete your order for the products and services.
To let you know about our promotions, deals, or discounts.
To better serve our customers – the information you provide us allows us to attend to their needs and handle their requests more quickly.
To better understand how you and other users utilize the services and resources on our website, we may use information in the aggregate.
Any comments you make may be used by us to enhance our products and services.
To manage an advertisement, contest, survey, or other website activity.
To provide you with information about topics we believe you will find interesting that you have accepted to receive.
To send emails, SMS, newsletters, and emails.
Various methods, including phone, email, SMS, or mail, may be used by Discover Solar to get in touch with you.
Disclosing personal information
Your personal information is not shared, rented, sold, or traded by Discover Solar.
We may share your personal information with any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the reasons set out in this Policy. Personal information is only provided to a third party when it is required for the execution of our services.
Personal information is only provided to a third party when it is required for the execution of our services.
We may occasionally need to release personal data to meet legal requirements, including those imposed by laws, rules, court orders, investigations, and warrants, throughout legal proceedings, or in response to a request from law enforcement.
We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of www.discoversolar.com.au, its customers, or third parties.
We employ third-party service providers (like our call center) to help us run our company, this website, and other operations, as well as to carry out administrative tasks on our behalf. Unless the recipient is subject to laws that would protect your information in a manner that is substantially similar to the Australian Privacy Principles, we will take reasonable steps to require the overseas recipient to comply with the Australian Privacy Principles. By giving us access to your personal information, you agree that we may disclose it to any third-party service providers who may use servers outside of Australia for that purpose. If necessary or authorized by or under an Australian law or a court or tribunal order, we will share your personal information.
We may share your personal information with any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the reasons set out in this Policy. Personal information is only provided to a third party when it is required for the execution of our services.
Personal information is only provided to a third party when it is required for the execution of our services.
We may occasionally need to release personal data to meet legal requirements, including those imposed by laws, rules, court orders, investigations, and warrants, throughout legal proceedings, or in response to a request from law enforcement.
We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of www.discoversolar.com.au, its customers, or third parties.
We employ third-party service providers (like our call center) to help us run our company, this website, and other operations, as well as to carry out administrative tasks on our behalf. Unless the recipient is subject to laws that would protect your information in a manner that is substantially similar to the Australian Privacy Principles, we will take reasonable steps to require the overseas recipient to comply with the Australian Privacy Principles. By giving us access to your personal information, you agree that we may disclose it to any third-party service providers who may use servers outside of Australia for that purpose. If necessary or authorized by or under an Australian law or a court or tribunal order, we will share your personal information.
Securing information
Discover Solar is committed to protecting the privacy of the information you provide us. We have appropriate physical, electronic, and administrative safeguards in place to secure information and guard it against misuse, interference, loss, and unauthorized access, alteration, and disclosure. This prevents unauthorized access or disclosure.
Information is exchanged and transmitted at the user’s own risk. The security of any information you send to us or receive from us cannot be guaranteed by us. Even while we take precautions to prevent unauthorized disclosures of information, we can’t guarantee that the personal data we gather won’t be shared in a way that goes against our Privacy Policy.
Information is exchanged and transmitted at the user’s own risk. The security of any information you send to us or receive from us cannot be guaranteed by us. Even while we take precautions to prevent unauthorized disclosures of information, we can’t guarantee that the personal data we gather won’t be shared in a way that goes against our Privacy Policy.
Accessing information
Following the terms of the Privacy Act of 1988(Cth), you may seek details regarding the personal information that we maintain about you. When you request access, we will ask for identification (driver’s license or other forms of identification) to ensure that you are the individual to whom the information belongs.
In some instances, we might also charge you a fair fee to cover the expense of granting you access. Please send us an email at info@discoversolar.com.au if you would like a copy of the information we have on file about you or if you believe any information we have on file about you is incorrect, out of date, incomplete, relevant, or misleading.
We reserve the right to decline to give you information that we hold about you in certain circumstances outlined in the Privacy Act.
In some instances, we might also charge you a fair fee to cover the expense of granting you access. Please send us an email at info@discoversolar.com.au if you would like a copy of the information we have on file about you or if you believe any information we have on file about you is incorrect, out of date, incomplete, relevant, or misleading.
We reserve the right to decline to give you information that we hold about you in certain circumstances outlined in the Privacy Act.
Correcting information
Please contact us at info@discoversolar.com.au if you believe that any personal information that we hold about you is inaccurate or out-of-date, if you have questions about how we are handling your personal information, or if you would like to have your personal information deleted. We will do our best to address your concerns. We will take these issues seriously and try to address them if we hear of any remaining complaints about our privacy practices.
Complaints
Please get in touch with us at info@discoversolar.com.au if you have any problems or complaints, including any that we haven’t complied with the Australian Privacy Principles.
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